Michelle L - 2011 Mitsubishi Outlander
Best experience I've had with a used car dealership! I moved to Kaua'i recently and needed a good used 4WD vehicle and didn't have much luck with the limited inventory on the island. My co-workers told me a lot of people ship vehicles from Oahu, so while skeptical of this foreign concept of buying a car sight-unseen and undriven, I thought I'd look, and happened to stumble across a nice 2011 Mitsubishi Outlander Sport 4WD they had for sale. Mike, my contact at the dealership, was amazing! He was honest and answered every question and even walk around the vehicle and sent pictures to my husband in Indiana of some small wear and tear that he found so we would know exactly what we were buying and emailed us the carfax report. We did have to wait for a recall repair to be completed that was discovered, but no big deal. Now, being so new to Hawai'i in general, and without my husband, the whole shipping, safety inspection, and new registration seemed very daunting, but after hearing my questions and concerns, Mike took care of it all, at no additional cost! Talk about above and beyond. And with the hurricane passing by, he keep us informed of any changes in shipping. Highly recommend!